Privacy Policy
Effective Date: August 2026
Welcome to The Route Holidays. We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website or use our travel services.
By accessing our website or booking any of our services, you agree to the terms outlined in this Privacy Policy.
Information We Collect
To provide you with a seamless travel experience, we may collect the following information:
Personal Information
- Full Name
- Mobile Number
- Email Address
- Residential Address (if required)
- Travel Destination
- Travel Dates
- Number of Travelers
- Booking Preferences
- Payment Information (processed securely through third-party payment gateways)
Technical Information
When you browse our website, we may automatically collect:
- IP Address
- Browser Type & Version
- Device Information
- Operating System
- Pages Visited
- Date & Time of Visit
- Cookies and Usage Data
How We Use Your Information
Your information may be used for the following purposes:
- Confirming and managing bookings
- Hotel, cab, and flight reservations
- Preparing customized tour packages
- Responding to enquiries
- Providing customer support
- Sending booking confirmations and travel updates
- Improving our website and services
- Enhancing user experience
- Sending promotional offers and travel updates (with your consent where applicable)
- Preventing fraud and ensuring website security
- Complying with legal and regulatory requirements
Information Sharing
Your privacy is important to us.
We do not sell, rent, or trade your personal information to any third party.
However, we may share necessary information with trusted service providers solely for completing your travel arrangements, including:
- Hotels
- Cab & Transport Providers
- Airlines
- Payment Gateway Providers
- Government Authorities (where legally required)
These parties receive only the information required to provide the requested services.
Cookies Policy
Our website uses cookies and similar technologies to:
- Improve website performance
- Remember user preferences
- Analyze website traffic
- Enhance browsing experience
- Improve website security
You can disable cookies through your browser settings; however, some website features may not function properly.
Payment Security
All online payments are processed through secure third-party payment gateways.
The Route Holidays does not store or access your debit card, credit card, banking, or UPI credentials.
Data Security
We implement reasonable administrative, technical, and organizational security measures to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction.
Although we strive to protect your information, no internet transmission or electronic storage system is 100% secure.
Third-Party Services
Our website may include links or integrations with third-party services such as:
- Google Maps
- Google Analytics
- Social Media Platforms
- Payment Gateway Providers
These third-party services operate under their own privacy policies. The Route Holidays is not responsible for their privacy practices or content.
Your Rights
You have the right to:
- Request access to your personal information.
- Correct inaccurate information.
- Update your personal details.
- Request deletion of your information where legally permitted.
- Withdraw consent for marketing communications at any time.
Requests may be made using the contact details provided below.
Data Retention
We retain your personal information only for as long as necessary to:
- Complete your booking.
- Provide customer support.
- Meet legal, accounting, or regulatory obligations.
- Resolve disputes and enforce our agreements.
Once no longer required, your information is securely deleted or anonymized.
Children’s Privacy
Our services are intended for individuals aged 18 years or older.
We do not knowingly collect personal information from children without the consent of a parent or legal guardian.
Changes to this Privacy Policy
The Route Holidays reserves the right to modify or update this Privacy Policy at any time.
Any changes will become effective immediately upon publication on this page. We encourage users to review this policy periodically.
Acceptance of This Policy
By using our website, submitting an enquiry, making a booking, or using any of our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us.
The Route Holidays
Phone: +91 8445565665
Email: info@therouteholidays.com
Address: Main Market, Dhauli Pyau, Mathura, Uttar Pradesh, India
